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Marcone Servicers Association

The membership platform for the Marcone Servicers Association

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Back to Benefits

🇨🇦 Canada Training Benefits

The same year-round training, technical support, and on-demand library MSA is known for — delivered across Canada.

Included with Membership

Ask-a-Trainer Technical Support

Need help finding a resource or an answer? MSA-certified trainers respond and assist via email within 24 hours.

Email a trainer →

Hands-On Technical Training

MSA-certified trainers deliver year-round, in-person courses on real, current-production appliances.

MSA World Profiles

Login credentials giving up to 10 people access to MSAworld.com at no cost. MSA Pro members can add another 10 for $99/year.

Live Training Webinars

Unlimited

Unlimited webinars hosted up to six times a month, covering two or three topics with certified trainers George Schick and Rick Kuemin.

Technical Library

9,650+ docs

An exclusive library of 9,650+ technical publications — pre-recorded training videos, product manuals, and tech sheets.

Partner Programs & Discounts

MSA Hotline Powered by Neli

MSA Hotline Powered by Neli

$33 / call

Real-time, on-demand diagnostic and technical support for field technicians via video chat, billed monthly to your Marcone account.

Learn more →
ApplianceVideo.com

ApplianceVideo.com

$30 off ($399)

Use your Marcone account number as a discount code for access to 5,900+ repair videos for up to 20 technicians.

Visit ApplianceVideo.com →
Dyer Appliance Repair Academy

Dyer Appliance Repair Academy

10% off

In-person or virtual training options to get your technicians up to speed quickly, with a discount on all courses.

Visit Dyer Academy →Email to enroll →

Questions about these benefits? Contact MSACanada@marcone.com.